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NWE Contact Bar, in Montana dial 1-888-467-2669, in South Dakota or Nebraska dial 1-800-245-6977
 
 

Did you know that meter tampering and energy theft are crimes punishable by law? And, power thieves drive up energy costs for honest customers like you and can create a dangerous situation for the public as well as for our NorthWestern Energy employees. Tampering with an electric or gas meter can lead to serious, and sometimes fatal, injury from shock, fire or explosion.


Help Prevent Energy Theft
With help from our customers, NorthWestern Energy can reduce meter tampering and energy theft.

Here's some things to look for.

  • Someone other than a NorthWestern Energy employee working on a meter
  • Someone other than a NorthWestern Energy employee digging near underground power lines or tampering with overhead power lines
  • Broken or missing seals on a meter
  • An inverted meter
  • Jumper wires or cables in or around a meter
  • Hole in the glass of the meter cover
  • Other signs of attempted tampering

Reporting Energy Theft
If you observe any of these activities, you can submit the information anonymously using the form below, or you can call our Energy Theft Hotline toll free at (888) 467-2353. All information is kept strictly confidential.

Give a brief description of the situation and how long it has been going on (if known).
Type of Service(s)

Provide your name and phone number.  NorthWestern Energy will protect your privacy and will keep this information confidential.
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