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Important Message  Due to a system maintenance scheduled to begin at 6pm on Thursday, November 14th, our Contact Centers will be staffed for emergency purposes only on Friday, November 15th and our Walk-in Offices will be closed on Friday, November 15th. Normal business hours will resume on Monday, November 18th. Access to Online Customer Care services will be unavailable during this system maintenance.

Missoula-Area Storm Restoration Update: August 14, 2015

Aug 14, 2015

Butte, Mont. – Aug. 14, 2015 – NorthWestern Energy crews were able to restore electric service to the large majority of the Missoula-area customers on Thursday and early Friday morning.

The largest outage, in the South Hills-Miller Creek-Hillview Heights- Linda Vista area, was resolved between midnight and 1 a.m. Friday. Crews had working since Monday’s storm to rebuild a transmission line that served a substation in that area. The project was complicated and required tremendous team work to complete.

In other parts of the greater Missoula area, crews worked into the early hours Friday to restore outages. While the work was successful, there are likely still customers without power as a result of storm damage to electrical equipment to their homes or property. In some of these cases, the customer may need to make arrangements for repairs before power can be restored.

NorthWestern asks that any customers without power to report the situation to the company as soon as possible. Those customers should call (888) 467-2669.

NorthWestern greatly appreciates the patience of our customers in the wake of this devastating storm. As our crews worked nearly around the clock to restore power, they were welcomed by heartwarming support from many Missoula-area residents. That support means a lot to our crews and to the company.

About NorthWestern Energy
NorthWestern Energy provides electricity and natural gas in the Upper Midwest and Northwest, serving approximately 692,600 customers in Montana, South Dakota and Nebraska.  More information on NorthWestern Energy is available on the company's website at

Media Contact:
Butch Larcombe
(866) 622-8081

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