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NWE Contact Bar, in Montana dial 1-888-467-2669, in South Dakota or Nebraska dial 1-800-245-6977
Important Message  Due to a system maintenance scheduled to begin at 6pm on Thursday, November 14th, our Contact Centers will be staffed for emergency purposes only on Friday, November 15th and our Walk-in Offices will be closed on Friday, November 15th. Normal business hours will resume on Monday, November 18th. Access to Online Customer Care services will be unavailable during this system maintenance.

You can stop by one of our convenience pay locations to pay Your NorthWestern Energy bill, and your NorthWestern Energy account will be credited the next business day. Make sure you have your bill stub with you.

Western Union will charge NorthWestern Energy customers a $1.00 convenience fee for processing payments made at our Convenience Pay locations. This fee must be paid in cash and cannot be included in the face amount of a check payment.Western Union is the third-party vendor who collects our Quick Pay payments from remote locations. Western Union transfers the money and payment information to our bill-processing center in Butte. For other payment options, click here.

Special Notes: Albertsons will take payments only when the Courtesy Counter is open, which is usually after 9:00 a.m.

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