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NorthWestern Corporation's policy is to respect and protect the privacy of our users. This policy statement tells you what information we collect from you, how we collect it and how we use it.  The following information is being provided to you about NorthWestern Corporation's information gathering practices for this web site, www.northwesternenergy.com (the “Site”), and how that information may be used or disseminated by NorthWestern Corporation. 
 
User Contact Information   
The Site may use registration forms, surveys, contests and other information gathering forms that request users of the Site to provide information about themselves such as name, email address, mailing address, telephone number and demographic information. We use contact information to send the user information about our company and promotional material from some of our partners. The contact information is also used to contact the visitor when necessary and shared with other companies who may want to contact our visitors. Users may opt out of receiving future mailings from NorthWestern Corporation, or from having their contact information shared with third parties; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
 
NorthWestern Corporation may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) NorthWestern Corporation's rights or property or other users of the web site, or anyone else that could be harmed by such activities. NorthWestern Corporation may disclose user information when we believe in good faith that the law requires the disclosure.
 
NorthWestern Corporation may share aggregate information about our users with advertisers, business partners, sponsors and other third parties. For example, we may say northwesternenergy.com's audience is x percent females and y percent males. This data is used to customize northwesternenergy.com's content and advertising to deliver a better experience for our users.
 
NorthWestern Corporation may share both aggregate and specific user information with any related company owned in whole or in part by NorthWestern Corporation.

Your IP Address
Northwesternenergy.com collects IP addresses for the purposes of system administration, to report aggregate information to our advertisers, and to audit the use of the Site. When guests request pages from the Site, our servers log the guests' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with the Site’s Terms and Conditions, or to protect our service, site, customers or others.
 
Some services within the Site, such as certain message boards, may display IP addresses along with the message poster's name and message. Please review each service prior to use and only use those that disclose information you are comfortable sharing. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
 
Use of Cookies
Cookies are pieces of information that a web site transfers to a user's hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your preferences while you're at the Site. We never save passwords or credit card information in cookies.
 
By showing how and when guests use the Site, cookies help us see which areas are popular and which are not.  Cookies may be used to specify unique preferences or the user. Cookies may also be used to track user trends and patterns.  Many improvements and updates to the Site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to provide services better tailored to our users needs.
 
Visitors to the Site always have the option of disabling cookies via their browser preferences. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of the Site may not function properly or may be considerably slower if you refuse cookies.
  
You may occasionally get cookies from our advertisers. NorthWestern Corporation does not control these cookies.
 
Personally Identifiable Information of Children Under 13
Protecting the privacy of the very young is especially important. For that reason, NorthWestern Corporation does not intend to collect or maintain information from those we actually know are under 13.  Users under 13 should not provide any personally identifiable information via the Site.
 
Links to Other Sites
This site contains links to other web sites, some of which are not owned or controlled by NorthWestern Corporation. NorthWestern Corporation is not responsible for the privacy practices or content of these other web sites. NorthWestern Corporation also has a number of related companies. Some of these companies are wholly owned subsidiaries while others are partly owned by NorthWestern Corporation. The web sites of these related companies may have their own privacy policies that differ from NorthWestern Corporation's policy. You should look for the privacy policy of any linked site.
 
Choice/Opt-Out and Correction/Update of Data
To keep you in control of your personal information and the communications directed to you, we allow you to opt-out of the following services: receiving communications from NorthWestern Corporation about new features or services, and transferring your personal information to third parties for the purpose of enabling contact by third parties that offer a product or service that we think would be of value to you. If you object to such use for any reason, you may stop that use either by:

1. Sending an e-mail request to: web@northwestern.com or
2. Sending a letter request by U.S. Mail to:

Webmaster
NorthWestern Energy
11 E. Park St.
Butte, MT  59701-1711 

You can correct factual errors in your personally identifiable information by sending us a request to the addresses above that credibly shows error. Please understand that in order to protect your privacy and security, we may also need to take reasonable steps to verify your identity before granting access or making corrections.
 
Data Security
To prevent unauthorized access, maintain data accuracy, and provide for the correct use of information, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.
 
Enforcement and Redress
If for some reason you believe that NorthWestern Corporation has not adhered to its privacy policy, please notify us by either of the methods set forth above. NorthWestern Corporation will do its best to respond to your concerns and, when appropriate, take steps to correct a problem.
 
Your Acceptance of These Terms
By using this Site, you signify your assent to the NorthWestern Corporation Privacy Policy. If you do not agree to this Privacy Policy, please do not use our sites. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes. If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with NorthWestern Corporation, you may contact us at the address given above. 
 
Revised September 2007. 

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