Kearney walk-in office hours
Our Kearney, Nebraska, walk-in office will be closed on:
- Friday, Feb. 7
- Monday, Feb. 10
- Wednesday, Feb. 12
- Friday, Feb. 14
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Service & Payment Locations
Helena walk-in office hours
Our Helena, Montana, walk-in office is now open from 9 a.m. to 3 p.m. Monday through Friday.
We offer many ways to connect with us:
- Call us at 888-467-2669 in Montana or 800-245-6977 in South Dakota/Nebraska.
- Log in to My Energy Account, where you can check your balance, pay your bill and more.
We look forward to seeing you soon.
Customer Service Office Locations
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Western Union Quick Collect Payment Locations
Through our association with Western Union®, you can pay your utility bill in cash at any participating Western Union Quick Collect location. It's a secure and convenient option for our customers.
Simply visit any of the participating Western Union Quick Collect locations to make your payment.
To find a nearby location, follow these steps:
- Visit the Western Union website.
- Select your location.
- Click on "Filter".
- Under "Pay a bill,” select "Quick Collect" to see the locations near you.
To make your payment, please have the following information ready:
- Phone number
- Company name (NorthWestern Energy)
- Account number
NorthWestern Energy offers several convenient and secure ways to pay your bill. Choose the payment option that suits your needs, and enjoy the convenience and flexibility of our payment methods.