small brandl Contact Us

Customer Service
Our Customer Contact Center is available Weekdays 7 a.m. - 6 p.m.

(888) 467-2669

South Dakota / Nebraska
(800) 245-6977

Our Locations
Find NWE Customer Service offices in your community.

Account Questions?
Submit a question about your account using our online account inquiry form and a customer service representative will follow up with you.
Please do not use this form to report emergencies.

Bill Payment Address

NorthWestern Energy
11 E. Park St.
Butte, MT 59701-1711

NWE provides 24/7 emergency service. Sign in to your account or call us at (888) 467-2669 in Montana or (800) 245-6977 in South Dakota or Nebraska.

Are you moving?
Complete the online establish service request for residential accounts. If you are trying to establish service for non-residential accounts please call us.

Social Media
Join our conversation.

Inquiry Forms
If you would like to submit an inquiry online you can utilize one of the following forms.
Website Experience
Comments or suggestions about the website? We welcome your feedback.

Other Questions
If you haven't found the answer to your question here, please email us.
Contact Us | Terms of use | Glossary | PO Terms & Conditions | EEO | ©2016 NorthWestern Energy. All rights reserved.