Winter Energy Bills

We know many of you are concerned about your energy bills this winter. If you're concerned about your ability to pay, reach out to us right away. We have billing and payment options that may help.

We're Here to Help

Natural Gas pipes

We're Here to Help

We know many of you are concerned about your heating costs.

NorthWestern Energy uses historical data to secure natural gas supplies for the winter, buying gas for storage and on fixed-price contracts when prices are low so it can be used when demand, and prices, are higher. This year, increased global demand and limited production and natural gas inventory have increased prices.

NorthWestern Energy natural gas customers’ heating costs will be higher than last winter.

Higher natural gas costs are reflected in the Purchase Gas Commodity or Natural Gas Supply item on customers’ bills. The monthly service rate to deliver natural gas service to your homes and businesses is unchanged.

If you're concerned about paying your bill, reach out to us right away. We have billing and payment options that can help.

Payment Assistance

If you are worried about your ability to pay a higher energy bill, there are payment assistance programs available. 

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Budget Billing

With Budget Billing, your NorthWestern Energy bill is the same amount each month, year round.

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Payment Arrangements

We can also explore a payment arrangement if your account qualifies. Log in to your My Energy Account for payment and billing program information. Or call our Customer Service Team at
800-245-6977 to discuss additional options.

Login to My Energy Account


Home EnergyCheck

Our E+ Home EnergyCheck is a safe, convenient and fun way to have your home’s energy efficiency checked – virtually! 

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Be Energy Efficient

Save money by being more energy efficient. Check out our top-10 low-cost or no-cost tips for energy efficiency.

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Understanding your bill

Learn more about the separate pieces that make up your bill and what they all mean.

Track your energy use in My Energy Account

With My Energy Account, you can visually track your energy use, month-to-month and year-over-year. Understanding your energy use can help you develop habits to save energy and money.

Is your furnace ready for winter?

Replaceimg a filter in a furnace.

Is your furnace ready for winter?

When was the last time you had your furnace inspected? Can’t recall? That means it is time for an inspection. A well-maintained furnace is more efficient and safe. You should have all natural gas appliances, furnaces, vents, flues, chimneys and gas lines in your home or business inspected every year or two by a qualified industry professional. In addition, stock up on furnace filters and change them monthly.

Find ways to save

From tax credits to energy-saving tips, there are many ways to help save on your monthly energy bill.