Energy Connections Newsletter
December 2024
Give the Gift of Energy:
NorthWestern Energy gift certificates are a great way to help a family member, friend, neighbor or colleague who may be struggling to pay their energy bill. You simply pre-pay a portion of their energy bill, and once we receive your payment, we place a credit on the recipient’s account.
November 2024
South Dakota/Nebraska
Clean and Clear
Remember to clear your natural gas meter of snow and ice, and shovel a pathway to your meter after each snowfall.
October 2024
South Dakota/Montana
Nebraska
Call before you dig:
Before any digging project, call 811 or visit Call811.com at least two business days in advance.
Once utilities are marked, be sure to hand excavate within 18 inches on each side of the markings.
September 2024
Montana
South Dakota/Nebraska
Carbon monoxide safety tip:
Make sure you have a working carbon monoxide alarm installed on every level of your home, especially around sleeping areas, and test your alarms every month.
August 2024
Montana/South Dakota/Nebraska
What to do if you smell natural gas
NorthWestern Energy makes it easy to detect natural gas leaks by adding an unpleasant rotten egg or skunk-like smell to natural gas. If you smell this odor:
- Leave the area immediately.
- Do not use phones, matches, light switches or anything else that could trigger the ignition of the gas.
- When at a safe distance, at least 300 feet away, call 911 and NorthWestern Energy.
July 2024
Montana
South Dakota/Nebraska
Online outage map
Our online outage map allows customers to see the most up-to-date outage information. You can even sign up for text alert updates! Visit NorthWesternEnergy.com/outages to view the outage map.
June 2024
Montana
South Dakota/Nebraska
Call 811 before inspecting or clearing sewer lines
In rare cases, our small-diameter gas pipeline may have inadvertently crossed through a sewer pipe. If a plumber unknowingly strikes a gas line while cutting through a sewer blockage, this could cause a dangerous release of natural gas. That’s why it’s important to call 811 before any sewer work, even if it doesn’t involve digging.
May 2024
Montana
South Dakota/Nebraska
Call before you dig
April 2024
Montana/South Dakota/Nebraska
Notice: Responsibility of buried gas lines
The maintenance of buried gas piping downstream of the gas meter to gas-fired appliances or other structures on the property is the responsibility of the home/property owner or current occupant.
NorthWestern Energy is required to inform customers with privately owned natural gas or propane service lines of their responsibility to inspect and maintain their piping (Code of Federal Regulations 49 CFR 192.16). Customers should have the pipes periodically inspected for leaks, and metallic pipes should also be inspected for corrosion by qualified professionals, such as your local plumber.
March 2024
Montana
South Dakota/Nebraska
Call Before You Dig
February 2024
Montana
South Dakota/Nebraska
Clean and Clear
Remember to clear your natural gas meter of snow and ice, and shovel a pathway to your meter after each snowfall.
Visit NorthWesternEnergy.com/NaturalGasSafety to learn more.