Energy Connections Newsletter
Give the Gift of Energy
NorthWestern Energy gift certificates are a great way to help a family member, friend, neighbor or colleague who may be struggling to pay their energy bill. You simply pre-pay a portion of their energy bill, and once we receive your payment, we place a credit on the recipient’s account.
Customer Account Card
Call 811 before inspecting or clearing sewer lines
Carbon monoxide safety tip:
Make sure you have a working carbon monoxide alarm installed on every level of your home, especially around sleeping areas, and test your alarms every month.
Go Green with Paperless Billing
Sign up for paperless billing to help reduce paper waste. Access your bills online anytime at your convenience. We will send an email to let you know when your electronic bill is available online to review.
Clean and Clear Your Natural Gas Meter
Remember to clear your natural gas meter of snow and ice, and shovel a pathway to your meter after each snowfall.
Visit NorthWesternEnergy.com/NaturalGasSafety to learn more.
Pipeline Safety Facts & Statistics
Pipelines are the safest way to transport energy products like natural gas, crude oil and other fuels. The U.S. Department of Transportation’s Pipeline & Hazardous Materials Safety Administration (PHMSA) regulates pipelines with the help of their state partners.
According to government and industry statistics, the most common cause of pipeline incidents is improper or unauthorized digging near a pipeline, which is why it’s important to call 811 before you dig. Pipeline operators carefully build, maintain and monitor the integrity and security of their lines.
Know what to do if you smell natural gas
Leave the area immediately and call 911 from another location. NorthWestern Energy makes it easy for you to detect natural gas leaks by adding an odorant to give it an unpleasant rotten egg or skunk-like smell.