Energy Connections Newsletter

December 2024

Montana/South Dakota/Nebraska

Winter safety tips | Recognizing a pipeline leak | Energy assistance | Pineapple Pretzel Fluff

Bright Ideas to Save: Energy Star

If you’re shopping for appliances this holiday season, look for the Energy Star for the most energy-efficient options.

Give the Gift of Energy:

NorthWestern Energy gift certificates are a great way to help a family member, friend, neighbor or colleague who may be struggling to pay their energy bill. You simply pre-pay a portion of their energy bill, and once we receive your payment, we place a credit on the recipient’s account.

Learn more

November 2024

South Dakota/Nebraska

Beware of scams | NorthWestern supports local communities | Chili crisp alfredo pasta recipe

Bright Ideas to Save: Cover drafty windows

Use a heavy-duty, clear plastic sheet on a frame or tape clear plastic film to the inside of window frames during the cold winter months. Make sure the plastic is sealed tightly to the frame.

Clean and Clear

Remember to clear your natural gas meter of snow and ice, and shovel a pathway to your meter after each snowfall.

Learn more

October 2024

South Dakota/Montana

Hunting safety | Natural gas pipeline safety | How to read your bill | Creamy sausage pasta recipe

Nebraska

Rate increase notification | We’re here to help | Winter heating | Creamy sausage pasta recipe

Bright Ideas to Save: Furnace inspection

Maintaining your heating equipment helps prevent future problems and unwanted costs.

Call before you dig:

Before any digging project, call 811 or visit Call811.com at least two business days in advance.

Once utilities are marked, be sure to hand excavate within 18 inches on each side of the markings.

October is Energy Awareness Month

The Home EnergyCheck and Home EnergySurvey are FREE services that help you understand how energy is being used in your home.

September 2024

South Dakota/Nebraska

Check your meter after storms | Summer interns | Assistance Available | Strawberry Rhubarb Pie

Carbon monoxide safety tip:

Make sure you have a working carbon monoxide alarm installed on every level of your home, especially around sleeping areas, and test your alarms every month.

August 2024

Montana/South Dakota/Nebraska

Value of advanced meters | Classroom safety materials | Powerline safety | Corn Chowder Recipe

Bright Ideas to Save: Keep the heat out

Install window coverings and close them during the day to prevent heat gain through your windows.

What to do if you smell natural gas

NorthWestern Energy makes it easy to detect natural gas leaks by adding an unpleasant rotten egg or skunk-like smell to natural gas. If you smell this odor:

  • Leave the area immediately.
  • Do not use phones, matches, light switches or anything else that could trigger the ignition of the gas.
  • When at a safe distance, at least 300 feet away, call 911 and NorthWestern Energy.

Montana Customer Notice

NorthWestern Energy submitted an application for a regulatory rate review of our electric and natural gas rates.

July 2024

South Dakota/Nebraska

How to read your bill | Natural gas safety | Louie and Sniffy | E-bill | Italian pasta salad recipe

Bright Ideas to Save: Cool with your bathroom fan!

When you shower or take a bath, use the bathroom fan to remove heat and humidity from your home.

Online outage map

Our online outage map allows customers to see the most up-to-date outage information. You can even sign up for text alert updates! Visit NorthWesternEnergy.com/outages to view the outage map.

June 2024

Montana

Wildfire Mitigation Efforts | National Volunteer Week | Hydro Safety | Zucchini and Tomato Casserole

South Dakota/Nebraska

National Volunteer Week | Renewable Natural Gas | Vehicle Safety | Zucchini and Tomato Casserole

South Dakota Customer Notice

NorthWestern Energy submitted an application for a regulatory rate review of our natural gas rates.

Nebraska Customer Notice

NorthWestern Energy submitted an application for a regulatory rate review of our natural gas rates.

Call 811 before inspecting or clearing sewer lines

In rare cases, our small-diameter gas pipeline may have inadvertently crossed through a sewer pipe. If a plumber unknowingly strikes a gas line while cutting through a sewer blockage, this could cause a dangerous release of natural gas. That’s why it’s important to call 811 before any sewer work, even if it doesn’t involve digging.

May 2024

Bright Ideas to Save: Open windows

Opening windows creates a cross breeze, allowing you to naturally cool your home without turning on your air conditioner. This is an ideal tactic in spring when temperatures are mild.

Call before you dig

Always call 811 before any digging project. If you hit a gas line, call 911 immediately. Even minor damage to a pipeline can result in future leaks, so never bury a damaged line.

April 2024

Montana/South Dakota/Nebraska

Our generation portfolio | Net Zero Vision Electric Vehicles | Chocolate Mayonnaise Cake Recipe

Bright Ideas to Save

Arbor Day is April 26. Plant a tree for Arbor Day! Planting trees has many benefits, including keeping your home cooler by providing shade in the summer and breaking cold winds to lower your heating costs in the winter.

Notice: Responsibility of buried gas lines

The maintenance of buried gas piping downstream of the gas meter to gas-fired appliances or other structures on the property is the responsibility of the home/property owner or current occupant.

NorthWestern Energy is required to inform customers with privately owned natural gas or propane service lines of their responsibility to inspect and maintain their piping (Code of Federal Regulations 49 CFR 192.16). Customers should have the pipes periodically inspected for leaks, and metallic pipes should also be inspected for corrosion by qualified professionals, such as your local plumber.

Any unsafe conditions should be repaired immediately or the flow of gas should be shut off.

Considering adding solar panels to your home?

Adding solar to your home is a big financial decision. Make sure you do your homework before you enter into a contract with a solar installer. Recently, we’ve seen a rise in aggressive and confusing marketing tactics.

March 2024

South Dakota/Nebraska

Annual pipeline inspections | Pipeline safety | Excess Gas Flow Valve Notice | Cheesecake Recipe

Bright Ideas to Save

Check your hot water heater. Save $30-$60 a year by setting your hot water heater to 120⁰F, compared to 140⁰F. Plus, water heated to 140⁰F poses a scalding hazard.

Call Before You Dig

No project is too small. If it requires a shovel, call 811 or visit call811.com at least two full business days before you begin your project.

February 2024

South Dakota/Nebraska

Investing in reliability and resiliency | Home solar information | Sausage Manicotti Recipe

Bright Ideas to Save

Turn back your thermostat. Save as much as 10% a year on heating and cooling by simply turning back your thermostat 7°-10°F for 8 hours a day from its normal setting.

Clean and Clear

Remember to clear your natural gas meter of snow and ice, and shovel a pathway to your meter after each snowfall.

Visit NorthWesternEnergy.com/NaturalGasSafety to learn more.

January 2024

Montana/South Dakota/Nebraska

Energy efficiency tips | Keep gas meter clear | Stay safe during a power outage | Enchilada Recipe

Customer Notice for South Dakota Electric Customers

The South Dakota Public Utility Commission approved NorthWestern Energy’s settlement with commission staff allowing an increase in electric rates.

Protect your family from CO poisoning

The New Year marks the perfect time to change out the batteries in your carbon monoxide and smoke detectors. Keeping fresh batteries in your detectors is important to ensure they are working properly.

Bright Ideas to Save

Save up to $200 a year by using smart power strips. Many electronics continue to draw power even when they are switched off. Use a smart power strip and save!

Our Recipes

Find all the recipes from past issues of Energy Connections.

Special Insert

Announcing a new electronic payment service.