Community Action Agency’s Corner
Remember, NorthWestern Energy sends multiple disconnection notices before shutting off service and offers several bill payment options.
Sign up for paperless billing to help reduce paper waste. Access your bills online anytime at your convenience. We will send an email to let you know when your electronic bill is available online to review.
Remember to clear your natural gas meter of snow and ice, and shovel a pathway to your meter after each snowfall.
Visit NorthWesternEnergy.com/NaturalGasSafety to learn more.
Pipelines are the safest way to transport energy products like natural gas, crude oil and other fuels. The U.S. Department of Transportation’s Pipeline & Hazardous Materials Safety Administration (PHMSA) regulates pipelines with the help of their state partners.
According to government and industry statistics, the most common cause of pipeline incidents is improper or unauthorized digging near a pipeline, which is why it’s important to call 811 before you dig. Pipeline operators carefully build, maintain and monitor the integrity and security of their lines.
Leave the area immediately and call 911 from another location. NorthWestern Energy makes it easy for you to detect natural gas leaks by adding an odorant to give it an unpleasant rotten egg or skunk-like smell.