Community Action Agency’s Corner
With Budget Billing, you pay the same amount each month. No surprises, just one easy payment amount to plan for.
No. Budget Billing is a free service.
If you decide to discontinue participation in the program or close your account, your current account balance will be applied to your next billing statement.
Budget Billing plans are reviewed periodically, not more than once per quarter. If we see a large change in usage during a quarterly review, we may update your Budget Billing amount. During the review, we look at your usage patterns and current rates to make sure your Budget Billing amount is in line with your average usage over the last 12 months.
If your Budget Billing amount changes, we will notify you prior to any changes becoming effective.
There is no year-end settle-up with Budget Billing. Any difference in the energy you use versus what you pay is calculated into the next year’s plan. If you pay for more energy than you use, your balance will be divided by 12 and applied equally to your bills over the next year. If you use more energy than you paid for, that amount will be divided by 12 and spread over the next year. Either way, it will be reflected in your new Budget Billing amount.
No. Ultimately, you only pay for the energy you use. Your statement will include a Budget Billing information section. This section provides your current account balance – the difference between payments made on your account and actual energy charges.
To determine your monthly Budget Billing amount, we use the past 12 months of usage history at the current rates. We calculate how much energy you use per year, based on the last 12 months of usage. Using current rates, we determine the total you would pay for 12 months of energy. We then divide that amount by 12, so you pay the same amount each month.
Customers need a $0 account balance to enroll and Budget Billing. Customers with newly constructed home may not be eligible to participate until we have a few months of energy use history for the property.
Budget Billing takes the guess work out of your energy bill. It levels out the seasonal highs and lows and provides you with a predictable monthly energy bill to make it easier to budget for your energy costs.
We offer billing options, whether you prefer a paperless bill, budget billing or need to set up payment arrangements.
Sign up for paperless billing. You'll receive an email every month letting you know your NorthWestern Energy bill is available online. It's fast, convenient and completely secure.
If you are worried about your ability to pay your NorthWestern Energy bill, contact us right away.
There are payment assistance programs available that may be able to help.
We also offer Budget Billing, which allows your NorthWestern Energy bill to be the same amount each month, year round.
We can also explore a payment arrangement if your account qualifies.
Your budget billing amount is calculated using your average annual bill amount base upon your past 12 months of usage and current rates.
We'll review your account at least twice a year to prevent a large overpayment or underpayment from accumulating. Your payment amount may increase or decrease based on your usage patterns and/or rates currently in effect.
Budget Billing allows you to pay the same amount for your NorthWestern Energy bill every month, eliminating the seasonal highs and lows.
You pay the same amount each month. No surprises, just one easy payment amount to plan for.
You can pay your bill in person at one of our local walk-in offices.
You can make a one-time payment online.
Or make a payment over the phone:
For all of our payment options, visit our Payment Options page.