NorthWestern Energy is committed to implementing applicable accessibility standards and providing an accessible digital experience to our customers and the public, regardless of disability status. We strive to provide the same or equivalent access to our information and services as we provide to those consumers without a disability and are continually improving the user experience for everyone.
Online accessibility and reasonable accommodations
In the event that you have a disability and experience an accessibility issue on our website, or if you need a reasonable accommodation to access other materials and information of ours, please notify us by calling one of the customer service numbers which can be found on the customer services page. In your communication to us, please specify the nature of the accessibility difficulty and requested accommodation, including the web address that may have presented an accessibility challenge if applicable. Please also include contact information such as an email address or telephone number where you can be reached. Depending on the nature of the request, we may need sufficient notice to provide a reasonable accommodation.
If you prefer, please contact us via email at accessibility@northwestern.com and include “Accessibility Feedback” in the subject line or please use the form below.
We are always working to ensure that our services are accessible to all consumers, including individuals with disabilities. If you have an idea or question about accessibility support services at NorthWestern Energy, please let us know.
Third-party websites
NorthWestern Energy's website contains links to sites hosted by third parties. We do not make any representations regarding the accessibility of third-party websites and digital platforms and unfortunately are unable to remediate any accessibility issues on them.