Start, Stop, Move Service
Wondering how to start service with NorthWestern Energy, move it with you to a new location, or stop it altogether? You can do it at any time with our online service applications.
Start Services
Use our online form to establish new service for a residential account. Make sure to have your account holder information and address ready to complete the form.
Stop Services
Stop service and billing for your current address.
Go to MyEnergy Account and login, click on "Service Requests" and then click "Transfer/Discontinue Service"
Move Services
Moving? Transfer services to your new address.
Go to MyEnergy Account and login, click on "Service Requests" and then click "Transfer/Discontinue Service"
For Construction Projects
Whether you're building a new home or business, or making changes to an existing structure, get help here.
For Real Estate Agents
Working on a construction project?
Building a new house, an addition, a remodel or another construction project? Need a new service installed or moved? Visit our Construction Center or call 1-83-FOR-BUILD (1-833-672-8453).
Considering Moving Your Services to NorthWestern Energy?
We offer an easy way to compare your prior utility bills to what you'd pay with us. Call now! Or view our Rate Comparison Information.Moving your service? Start here
Whether you're moving across town or to a new home, find answers to common questions about starting, stopping and transferring your NorthWestern Energy service.
I am moving. How do I transfer my service?
You can transfer your service in My Energy Account:
1. Log into My Energy Account.
2. Click "Service Request" from the left side menu.
3. Select "Transfer/Discontinue Service."
4. Fill out the form and click "submit."
If you don't have a My Energy Account, please call us at 888-467-2669 in Montana or 800-245-6977 in South Dakota/Nebraska. You can also visit a walk-in location.
I am moving. How do I take service out of my name at my old address?
You can discontinue your service in My Energy Account:
1. Log into My Energy Account.
2. Click "Service Request" from the left side menu.
3. Select "Transfer/Discontinue Service."
4. Fill out the form and click "submit."
If you don't have a My Energy Account, please call us at 888-467-2669 in Montana or 800-245-6977 in South Dakota/Nebraska. You can also visit a walk-in location.
I am moving. How do I sign up for service?
If you are an existing NorthWestern Energy customer you can sign up for a new service in My Energy Account:
1. Log into My Energy Account.
2. Click "Service Request" from left side menu.
3. Select "Start Service."
4. Fill out the form and click "submit."
You can also call us at 888-467-2669 in Montana or 800-245-6977 in South Dakota/Nebraska, or visit a walk-in location.