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NorthWestern Energy warns of widespread aggressive scam activity

Date: Sep 8, 2022

Butte, Mont., Sioux Falls, S.D. – Sept. 8, 2022 – NorthWestern Energy customers have reported more than 400 attempts by scammers to steal their money since Sept. 1.

The criminals are calling from spoofed phone numbers with state area codes and local prefixes. Customers say the scammers threaten to disconnect service in 30 minutes unless an immediate payment is made.

Energy companies will never threaten their customers. Accounts with past-due balances received multiple notices in advance of a service disconnection.

NorthWestern Energy personnel report each phone number to authorities to shut the numbers down, however this amount of scam activity is unusually high. Our customers should be vigilant about protecting themselves, their family members and neighbors from becoming victims of this scam.

For more information about avoiding scams, or to report a scam, go to www.northwesternenergy.com/scamalert.

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About NorthWestern Energy (Nasdaq: NWE)

NorthWestern Corporation, doing business as NorthWestern Energy, provides essential energy infrastructure and valuable services that enrich lives and empower communities while serving as long-term partners to our customers and communities. We are working to deliver safe, reliable, and innovative energy solutions that create value for customers, communities, employees, and investors. This includes bridging our history as a regulated utility safely providing low-cost and reliable service with our future as a globally-aware company offering a broader array of services performed by highly-adaptable and skilled employees. We provide electricity and / or natural gas to approximately 753,600 customers in Montana, South Dakota, Nebraska and Yellowstone National Park. We have provided service in South Dakota and Nebraska since 1923 and in Montana since 2002. More information is available on the company's Web site at www.northwesternenergy.com.

Media Contacts:

Jo Dee Black

866-622-8081

jodee.black@northwestern.com