Our Natural Gas and Electric Service
NorthWestern Energy serves 337 communities in Montana, South Dakota and Yellowstone National Park with safe and reliable electricity. We serve natural gas to 202 communities in Montana, South Dakota and Nebraska.
Our Company
For more than 100 years, NorthWestern Energy has been committed to delivering safe, reliable and innovative energy solutions.
We serve gas and electric to customers in the western two-thirds of Montana and eastern South Dakota. We also have gas service in Nebraska, and serve electricity to Yellowstone National Park.
We own and operate a diverse generation fleet of wind, water, natural gas and coal-fired resources and the high-voltage electric transmission system and distribution system. We also own and operate natural gas production, transmission and distribution systems.
We serve gas and electric to customers in the western two-thirds of Montana and eastern South Dakota. We also have gas service in Nebraska, and serve electricity to Yellowstone National Park.
We own and operate a diverse generation fleet of wind, water, natural gas and coal-fired resources and the high-voltage electric transmission system and distribution system. We also own and operate natural gas production, transmission and distribution systems.
Enriching Lives Through a Safe, Sustainable Energy Future
Enriching Lives Through a Safe, Sustainable Energy Future
NorthWestern Energy has provided reliable and affordable electricity and natural gas to customers in Montana, South Dakota and Nebraska for more than 100 years.
Our Commitment to Sustainability
Sustainability means meeting today’s needs while planning for tomorrow’s as well. It is not just a matter of good environmental practices, being a sustainable enterprise must also incorporate social and governance best practices.
NorthWestern Energy at a glance
775,300
customers served across Montana, South Dakota, Nebraska and Yellowstone National Park
1,573
employees working across our service territory
55%
carbon-free electric generation
Our vision
Enriching lives through a safe sustainable energy future.
Our mission
Working together to provide safe, reliable and innovative energy solutions that create value for customers, communities, employees, and investors.
Our values
SERVICE: Safety, Excellence, Respect, Value, Integrity, Community, Environment
Our Hydro Facilities
Our carbon-free hydro system is the foundation of our energy generation portfolio in Montana. In 2023, 35.7% of our electricity for Montana customers came from our hydro facilities.
Giving Back to Our Communities
NorthWestern Energy is committed to being a good corporate citizen of all the communities we serve. In 2023, we gave nearly $2 million in charitable donations and community support.
Where Does Your Energy Come From?
We provide safe, reliable energy through a balanced mix of clean energy and traditional resources.
NorthWestern Energy Montana customers worried about their ability to pay winter energy bills should reach out
Date: Mar 17, 2021
TYPE: News
Butte, MT. – March 17, 2021 – The extreme weather that gripped Montana the first half of February was immediately followed by extreme weather throughout the Midwest and resulted in temperatures that were far below normal. Record energy demand throughout the Midwest during this time caused natural gas prices to spike. NorthWestern Energy purchased some natural gas for its Montana customers from the market and our customers will see an increase in the cost of the natural gas supply on their bills.
NorthWestern Energy Montana residential and commercial natural gas customers will see that higher cost of the natural gas supply reflected on their bill on the item “Natural Gas Supply.” The increase will be $0.10 per therm in March, about a $10 increase on the average residential bill. Customers will have an additional $0.10 per therm increase in April, and a smaller increase in May.
By July, NorthWestern Energy expects Natural Gas Supply rates to return to more normal levels.
This change is in accordance with NorthWestern Energy’s monthly Natural Gas Tracker, the actual cost of natural gas supply purchases. Customer natural gas supply rates increase or decrease monthly through the Natural Gas Tracker.
The rate to deliver natural gas to Montana customers is unchanged.
Why did the price of natural gas increase?
Natural gas is a commodity purchased from a competitive market. NorthWestern Energy uses historical data and forecasts to purchase natural gas when prices are low, and a large portion of the lower-priced natural gas is placed in storage for use when natural gas prices and demand are higher.
NorthWestern Energy used the previously procured natural gas and storage withdrawals to help meet our Montana customers’ demands during the frigid cold in Montana in February. However, due to extremely high demand in Montana at the time, some additional natural gas purchases for our Montana customers were made Feb. 13-16, when natural gas prices were at unprecedented highs in the Midwest and Rocky Mountain regions because of the energy emergency in the Midwest, when widespread cold temperatures caused high demand and disrupted natural gas supplies.
NorthWestern Energy also serves electric customers in Montana and customers’ demand for electricity increased in February due to the cold, which will be reflected on bills.
We encourage anyone concerned about their ability to pay a higher energy bill to contact NorthWestern Energy’s customer service department.
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About NorthWestern Energy (Nasdaq: NWE)
NorthWestern provides electricity and / or natural gas to approximately 743,000 customers in Montana, South Dakota, and Nebraska. We have generated and distributed electricity in South Dakota and distributed natural gas in South Dakota and Nebraska since 1923 and have generated and distributed electricity and distributed natural gas in Montana since 2002. More information on NorthWestern is available on the company’s website at www.northwesternenergy.com.
Media Contacts:
Jo Dee Black
866-622-8081
jodee.black@northwestern.com