Questions About Your Net Metering Billing Statement?
NorthWestern Energy can assist you with reading your billing statement. Please contact us at 888-467-2669.
When you have an excess energy balance, the balance will be noted on your statement in the Important Account Information section.
When there is no excess energy balance, you will be billed the actual kilowatt-hours (kWh) and kilowatts (kW) consumed based on your energy usage. You can find the net energy billed amount on page 2 of your statement. When there is no excess energy balance, there is no excess energy balance to report on your bill.
Why is my bill higher than I expected?
Is your solar system performing as designed?
Do you have accumulated net metering credits?
If the electricity generated exceeds the amount consumed, NorthWestern Energy will use the excess energy balance toward future bills.
If the electricity consumed exceeds the amount generated, the net energy will be billed to the customer.
The difference between the energy produced and the energy consumed is net energy.
NorthWestern Energy can assist you with reading your billing statement. Please contact us at 888-467-2669.
Our Interconnect Specialists can assist you if you have any questions or inquiries about the Small Generator Interconnection process.
Phone: 406-497-4165 Email: northwesternenergynetmeter@northwestern.com Mail: NorthWestern Energy, Attn: Interconnect Specialist, 11 E. Park St., Butte, MT 59701-1711