Account Inquiry

If you smell gas or there is an electrical hazard that is causing an unsafe environment please ensure you retreat to a safe and secure area and dial 911 or one of the following NorthWestern Energy emergency numbers:

Montana (888) 467-2669
South Dakota (800) 245-6977
Nebraska (800) 245-6977

If you have questions about NorthWestern Energy's account and payment options or need assistance reading and understanding your bill then we have the following helpful links to assist you:

Create and Manage Your Account

Includes registration information and a FAQ for easy self-service for common tasks like resetting your password.

Create & Manage Account

Payment Options

As a NorthWestern Energy customer, you have several payment options. Choose the option that is best for you!

Payment Options

How to Read Your Bill

Learn more about the separate pieces that make up your bill and find information about how we manage costs.

Understanding Your Bill

 

If this information has not been helpful in resolving your questions then please submit your questions or comments and a customer service representative will follow up with you.

Customer Information

If a business, please enter Company Name

Account Information

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