Service & Payment Locations

Chamberlain, SD Customer Service Office closed June 15 and June 16

Please use one of the options available online or reach a Customer Service Associate by phone at 800-245-6977

Customer Service Office Locations

Western Union Quick Collect Payment Locations

Through our association with Western Union®, you can pay your utility bill in cash at any participating Western Union Quick Collect location. It's a secure and convenient option for our customers.

Simply visit any of the participating Western Union Quick Collect locations to make your payment. 

To find a nearby location, follow these steps:
  1. Visit the Western Union website.
  2. Select your location.
  3. Click on "Filter".
  4. Under "Pay a bill,” select "Quick Collect" to see the locations near you.
To make your payment, please have the following information ready:
  • Phone number
  • Company name (NorthWestern Energy)
  • Account number

NorthWestern Energy offers several convenient and secure ways to pay your bill. Choose the payment option that suits your needs, and enjoy the convenience and flexibility of our payment methods.