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Company Highlights
Nearly 60% Carbon-Free Resources
Carbon-Free Resources
2020 Women on Board Distinction
4 of 10 NWE board members are female
27:1 CEO to Average Employee Pay
Our peer group average at 37:1
5th Best Rated Utility for Governance
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Frequently Asked Questions
What are the next procedural steps for NorthWestern Energy’s large new load tariff rule proposal to the Montana Public Service Commission?
The Montana Public Service Commission is the authority for reviewing and approving electric tariffs in Montana. NorthWestern Energy’s March 31, 2026 application initiates a public regulatory proceeding that will include opportunities for review and public comment consistent with Montana Public Service Commission procedures. NorthWestern Energy’s priority throughout the process is to provide safe, reliable energy service to customers at affordable rates.
What challenges are associated with serving large-load customers?
Large-load projects require careful planning and oversight.
Serving large customers may require system studies, infrastructure upgrades, customer commitments and regulatory review. The key challenge is making sure growth occurs in a way that supports reliability, affordability and customer protection.
That is why NorthWestern Energy’s proposed framework includes new large load customer-funded studies, development agreements, standardized review processes and additional requirements for the largest projects.
Who reviews and approves these large new load agreements?
The proposed framework is subject to regulatory oversight.
In addition, projects larger than 50 MW require regulatory approval of an electric service agreement that must be approved before service begins. This oversight helps ensure transparency and customer protections are maintained.
Is there a review process before a large-load customer can connect to the system?
Yes. Large-load projects go through a structured review process before service begins. Depending on the project, that process may include:
- A development agreement.
- A large new load customer-funded development deposit for engineering and planning studies.
- Study queue requirements that help ensure projects are reviewed in an orderly manner.
- Commission review of electric service agreements for loads greater than 50 MW.
This process helps ensure projects are appropriately planned before they are connected to the electric system.
How does the tariff rule support reliable electric service?
Reliability comes first.
Before a large-load customer is connected, NorthWestern Energy evaluates system impacts, infrastructure needs and operational requirements. The proposed framework also notes that certain large-load customers can improve system efficiency through high-load factors and, in some cases, provide operational flexibility that supports reliable service.
The goal is to ensure growth occurs in a way that maintains reliable service for all customers.
Do large-load customers get their own dedicated energy resource?
No.
Under the proposed framework, large-load customers are not assigned a dedicated resource. They receive service from NorthWestern Energy's overall energy portfolio, just like other bundled customers.
What happens if a large-load customer stops operating or leaves early?
Are large-load customers getting special rates?
Will a large new load tariff rule increase my electric bill?
How does the large new load tariff protect existing customers?
Protecting existing customers is the primary goal of the large new load tariff rule. Montana customers will never subsidize data center energy costs. Those costs will not be shifted to Montana households, small businesses, farms or ranches.
Under the Large New Load Tariff, data centers will pay their fair share of infrastructure costs. Your rates only reflect the energy you use — new growth will not increase what you pay.
The proposed framework is built around a simple principle: existing customers should not pay for infrastructure needed to serve new large-load growth. Instead, the large-load customers are responsible for the grid and other energy infrastructure investments needed to serve their projects.
Regulatory oversight ensures no cost-shifting occurs for other customers.
- Direct assignment of project-specific costs to the large-load customer.
- Surcharges and reservation fees to cover system upgrades and help prevent cost shifting.
- Minimum billing requirements help ensure customers pay for infrastructure built to serve their project.
- Long-term commitments and exit provisions designed to reduce the risk of stranded costs.
- Financial assurances, such as collateral requirements, based on the customer's financial standing.
- Regulatory oversight and commission review of certain large-load agreements.
What size customer qualifies under the large new load tariff?
What is a large new load tariff rule?
Why is NorthWestern Energy proposing a large new load tariff rule?
Montana is attracting interest from businesses that can bring jobs, investment and long-term economic opportunities to the state.
A large new load tariff rule provides a transparent framework for serving these customers, planning for future energy needs and helping ensure costs are assigned appropriately. The framework is designed to support growth while protecting existing customers and maintaining system reliability.
What are the benefits of a large new load tariff?
- Support responsible economic growth and investment in Montana.
- Create a transparent process for evaluating and serving new large-load customers.
- Help ensure costs are assigned to the customers driving new infrastructure investments.
- Maintain regulatory oversight and accountability.
- Support long-term affordability by spreading fixed system costs across additional energy use.
- Strengthen the grid through planned and structured growth.
Why is NorthWestern Energy trimming my tree?
Your tree is being trimmed because it is located on a distribution circuit that was identified through outage data analysis or on a circuit located in an area identified as having an elevated wildfire risk. Vegetation management helps reduce the risk of power outages, equipment damage and wildfire-related impacts while maintaining safe and reliable electric service.
Why was my tree selected for trimming?
How will I know if tree work is planned in my area?
Why is my tree marked with ribbon or paint?
What happens to branches and debris after trimming?
Who is responsible for trimming trees near power lines?
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NorthWestern Energy makes it easy to manage your energy account. Here are just a few things available to you when you register!
- Track your electric and natural gas use
- Make payment arrangements or get assistance
- Register for EZ Pay
- Make a one-time payment
- Sign up for paperless billing
- Report a power outage
- Start, stop, or move service
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