Our emergency line is available 24 hours a day.
Montana: 888-467-2669
South Dakota/Nebraska: 800-245-6977
In case of a life-threatening emergency, dial 911.
We Are Committed to Safety
Safety is one of our core values and an integral part of our mission at NorthWestern Energy. We do not sacrifice safety for any reason.
Safety
Safety Resources
At NorthWestern Energy, the safety of our employees and our customers is the highest priority. It is ingrained in our culture and is part of everything we do. Safety is more than action or behavior, it is a mindset that should be embedded so deeply that it simply comes naturally.
Clean and Clear
Remember to clear your natural gas meter of snow and ice, and shovel a pathway to your meter after each snowfall.
Visit NorthWesternEnergy.com/NaturalGasSafety to learn more.
Safety Education
Education Materials
We believe you're never too young – or too old – to learn how energy works and its importance in our everyday life. We provide free classroom materials and lesson plans on energy safety for grades kindergarten through 8th.
Public Safety Awareness
Our Safety Professionals are available to make presentations, including presentations to school groups, first responder trainings, general public safety awareness and more.
Book a Louie or Sniffy Public Appearance
Want Louie the Lightning Bug or Sniffy the Sniffasaurus to visit your next event? They love to get out in the community and meet their fans!
Call before you dig
Always call 811 or visit Call811.com at least two business days before any digging project. No project is too small.
Our Commitment to Sustainability
Our employees are our most important asset. That's why safety is ingrained in our culture and is part of everything we do. That's just one of our ESG initiatives.