Scam alert: We're getting reports of increased scam activity. Montanans report being contacted by scammers pretending to be NorthWestern Energy and calling from NorthWestern's number. Remember, NorthWestern Energy sends multiple
disconnection notices before shutting off service and offers several bill payment options. We never demand prepaid cards. Click to learn more.
Portable generators can be useful during a power outage.
However, it’s crucial that they are used safely.
keep the following safety tips in mind when using a portable generator:
Have a licensed electrician perform the wiring needed to
connect the generator to your internal electric circuits.
This typically will include installation of a “switch” or
control feature that will accommodate disconnecting
your residence (electrically) from the NorthWestern
Energy distribution system while your generator is in use.
Proper installation will protect your internal wiring, the
generator, and provide the safest environment for all
involved, including linemen working to restore power
during an outage.
Do not connect the output of your generator directly
to your house wiring or service panel! This can create
electrical back feed to the NorthWestern Energy
distribution system and put field service crews in
jeopardy of receiving severe or fatal electric shocks.
Read and understand the manufacturer’s instructions
very carefully before connecting the generator to any
Plug electrical appliances into the generator using a
heavy-duty extension cord.
Never run a generator inside your home or an enclosed
area. When used in confined spaces, portable
generators can produce high levels of carbon monoxide
(CO) within minutes
Protect your family from dangerous CO
Carbon monoxide, or CO, is invisible and odorless, but it can also be deadly.