Understanding Your Bill
Learn more about the separate pieces that make up your bill and information about how we manage costs.
We offer billing options that fit your needs, whether you prefer a paperless bill, budget billing or need to set up payment arrangements.
Budget Billing
With Budget Billing, you pay the same amount each month. No surprises, just one easy payment amount to plan for.
Paperless Billing
Sign up for paperless billing. You'll receive an email every month letting you know your NorthWestern Energy bill is available online. It's fast, convenient and completely secure.
Billing notifications
You now have options for how you want to be notified about outages, bills, payments and more.
Payment Arrangements
We understand circumstances sometimes make it difficult to keep up with your bills. If you're having difficulty paying your bill, call us or log in to My Energy Account.
Read our monthly bill insert
Read our monthly Energy Connections newsletter for safety information, updates and recipes.
Payment Options
Pay Your Bill Your Way. We offer many convenient and secure ways to pay your bill.
Join the conversation!
We heard you when you asked for better outage and bill communications, and we listened! You now have options for how you want to be notified about outages, bills, payments and more.
Login to My Energy Account and select “Notifications” from the menu. If you aren’t registered for My Energy Account, sign up today! It’s free and easy.
Customer Service
Have questions or need assistance? We're here to help.