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Nearly 60% Carbon-Free Resources

Carbon-Free Resources

US national average is 29% in 2019
US national average is 29% in 2019

2020 Women on Board Distinction

4 of 10 NWE board members are female

Only 20% of utilities have a board with 40% or more femails
Only 20% of utilities have a board with 40% or more femails

27:1 CEO to Average Employee Pay

Our peer group average at 37:1

Electric utilities average at 58:1
Electric utilities average at 58:1

5th Best Rated Utility for Governance

by Moody's Investor Services

Rating of 50 electric North American utilities
Rating of 50 electric North American utilities

Frequently Asked Questions

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The Historic American Engineering Record (HAER) was established in 1969 as one of the Heritage Documentation Programs administered by the National Park Service (NPS) to record the engineering and industrial heritage of the United States. HAER was created through agreements between the NPS, the Library of Congress, and several engineering societies.

HAER documents a variety of engineering and industrial sites, structures and objects.  Transportation infrastructure, bridges, mines, industrial buildings/machinery and public utilities are all types of engineering and industrial heritage that have been recorded under this program. The goal of the HAER program is to record the engineering heritage that is subject to being lost due to a variety of factors. These may include technological advancements creating obsolescence, changing regulations surrounding health/environmental/public safety, and development issues. The NPS, through their Heritage Documentation Program, issues the guidelines for HAER documentation and its dissemination.

As part of the FERC licenses for the eleven hydroelectric facilities that NorthWestern Energy own and operate, HAER documentation is conducted when a project or upgrade is determined to have an adverse effect on a facility’s engineering heritage. After the HAER documentation is completed for a particular project or upgrade, NorthWestern Energy submits the documentation to the NPS for review and acceptance. Once accepted, the HAER program coordinates with the Library of Congress to store the document and disseminate it to the public on their website.

Visit Historic American Engineering Record (HAER) Documentation to learn more about the HAER documentation conducted at the NorthWestern Energy hydroelectric facilities.

Yes. Data centers are a proven source of jobs, tax revenue, and long-term economic strength — helping diversify and grow Montana’s economy.

No. NorthWestern Energy’s Large New Load Tariff ensures that data centers pay their own way, with no cost-shifting to existing customers. Your rates reflect only the cost of serving your home or business. Data center infrastructure costs are fully paid by the data centers themselves.

Yes. With careful planning, transmission studies, and a balanced mix of renewable and on-demand generation, we can support new industries while maintaining reliable service for all.
Enhanced Powerline Safety Settings will be enabled on targeted powerlines across our service territory in areas with higher risk of wildfire, and during times when wildfire weather conditions are present. This includes high winds, very dry vegetation, and low humidity. If weather conditions don’t meet the need for EPSS, settings will be returned to normal operations to reduce the frequency of unplanned outages.
Many things can cause an unplanned outage, including hazards such aa a tree branch or animal hitting a powerline. Hazards could cause an unplanned outage on any power line, including those without EPSS. Lines with EPSS help prevent wildfires by turning power off faster.

During wildfire season, NorthWestern Energy takes proactive steps to ensure safety while balancing reliability. These prevention measures and response activities can result in power outages. NorthWestern makes the electric system more sensitive to potential hazards, such as a tree touching a line, and then automatically turns off power to prevent fires. The resulting outage is unplanned.

A Public Safety Power Shutoff (PSPS) is a measure of last resort to protect our communities from potential wildfires. Public Safety Power Shutoffs are used only extreme situations during severe fire weather. PSPS are planned outages with advance communications to the area that will be impacted. Our Wildfire Mitigation Plan includes numerous strategies to prevent our power lines from sparking a wildfire. Public Safety Power Shutoffs are used only in extreme situations during severe fire weather.

NorthWestern Energy will consider enabling Enhanced Powerline Safety Settings (EPSS) on targeted power lines during high-risk wildfire weather conditions, including strong winds, very dry vegetation, and low humidity.

Enhanced Powerline Safety Settings make the electric system more sensitive to potential hazards and automatically turn off power to reduce the risk of sparking a fire.

In normal conditions, NorthWestern Energy uses devices called “automatic reclosers”. These devices will attempt to reconnect the power when confronted with a hazard, such as a tree branch brushing against a line, in case the hazard is no longer an issue. When EPSS are enabled, the reclosers’ settings are changed to no longer attempt to reconnect power to protect against potential sparks. Enabling EPSS helps keep you safe, but this also means that customers in these areas may experience more frequent unplanned power outages.

Get an email or text notification when your bill is ready, a payment is due or more.

Login to My Energy Account and select “Notifications” from the menu. If you aren’t registered for My Energy Account, sign up today! It’s free and easy.

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Get an email or text notification if your power goes out, when it is restored and more.

Login to My Energy Account and select “Notifications” from the menu. If you aren’t registered for My Energy Account, sign up today! It’s free and easy.

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The Electric Technical Advisory Committee (ETAC) is established under Montana Code Annotated § 69-3-1208 and the Administrative Rules of Montana 38.5.2023. It serves as an advisory body to NorthWestern Energy, providing input and recommendations on various issues related to our electricity system, particularly in the areas of portfolio planning, resource management and procurement as part of the development of the integrated resource plan (IRP) process.

Learn more about ETAC

Planning construction? A new build or a remodel? Demolition or an addition? We can help you move existing utility lines or install new ones. Visit our Construction Application for your service area and apply online or learn more about our Construction Services

We offer many ways to connect with us:

During a Public Safety Power Shutoff, NorthWestern Energy will shut off power to certain lines in areas where wildfire risk is unacceptably high due to extreme weather conditions. This is done proactively before a wildfire starts burning.

This is different than a rolling blackout, when power is shutoff to stabilize the grid during periods of peak demand.

  • Make a plan for medical needs such as refrigerated medicine or electrically powered medical equipment. This could mean finding a place you can go during an outage or using a backup generator.
  • For medical emergencies, call 911.

Be sure NorthWestern Energy has your current phone number and email address. Update your contact information by logging in to My Energy Account or by calling us at 888-467-2669.

Make a plan:

  • Prepare for medical needs, such as refrigerated medicine or electrically powered medical equipment.
  • Build a summer outage kit that includes bottled water, non-perishable food, baby food or formula and diapers, pet food, medications and other necessities. Keep a block of ice in the freezer.
  • Plan for a way to feed and water pets or livestock in case well pumps don’t have power.

Stay safe if the power goes out:

  • Turn off all but one light, so you will notice when we have restored your electricity.
  • Unplug computers, chargers, TVs, VCRs and other sensitive appliances to avoid possible damage when electricity is restored.
  • When power resumes, reset clocks and check automatic alarms and timers. Plug in only essential items. Wait 10 minutes before connecting the remainder of your items to let the electrical system stabilize.
  • Do not open freezers or refrigerators more than necessary. A refrigerator will keep food cold for about 4 hours if it is unopened. A full freezer will keep the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.
  • If you see a downed or damaged power line, keep your distance and call 911 immediately. Assume all power lines are energized. Never touch a power line or any object, including trees, that is in contact with a line.

Learn more about Public Safety Power Shutoffs

If you will be impacted by a potential Public Safety Power Shutoff, NorthWestern Energy will notify you directly multiple times throughout the process. You will receive an automated phone call and email from us before power is turned off and after it is restored.

However, we can only contact you if we have your correct contact information. Update your contact information by logging in to My Energy Account or by calling us at 888-467-2669.

NorthWestern Energy will also post information on our website and social media accounts about Public Safety Power Shutoffs. For the most up-to-date information during an event, visit NorthWesternEnergy.com.

 

Public Safety Power Shutoffs can vary in length. We will not restore power until weather conditions have improved to the point where we can safely operate the electrical grid. After the extreme weather conditions have passed, we will patrol electrical lines to make sure no branches, trees or other items have fallen into the lines. Once any damage has been repaired, NorthWestern Energy will restore power. A Public Safety Power Shutoff, plus the time to patrol and make repairs, could last several hours or even days. If storm damage occurs, restoration could take longer.

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At least 48 hours before most Public Safety Power Shutoffs, NorthWestern Energy will notify customers who may be impacted. We will continue to update our customers as we monitor the situation and determine whether a power shutoff is necessary. Before power is turned off, all impacted customers will be contacted via phone and email (if we have your email address on file). Power will remain off until weather conditions have improved to the point where we can safely operate the electrical grid.

Customers will also be notified when their power has been restored.

Be sure NorthWestern Energy has your current phone number and email address. Update your contact information by logging in to My Energy Account or by calling us at 888-467-2669.

Harmful Algal Blooms Confirmed on Hebgen Reservoir- Advisory Issued

Date: Jul 24, 2026

TYPE: News

Bozeman, Mont. – July 24, 2026 – Harmful algal blooms (HABs) are present on Hebgen Reservoir in the Corey Springs area of the Grayling Arm. Routine monitoring of Hebgen has confirmed the presence of anatoxin-a which poses a risk to people, pets, and livestock. 

HABs are caused by blue-green algae that are native to Montana’s freshwater lakes and reservoirs. Not all varieties of blue-green algae are harmful, but some can produce dangerous toxins. Ingestion or prolonged contact with the algal bloom may result in illness, with impacts such as muscle twitching, staggering, convulsions, paralysis, and death. 

Children and pets are more likely to ingest HAB infested water.

Toxin exposure can occur in humans from recreational activities where water might be ingested such as swimming, wind surfing, jet skiing, and water skiing. Children and pets are more likely to ingest HAB infested water because they spend most of their time wading in the shallow waters where algae can accumulate and they have less control over how much water they ingest. Animals and livestock that drink large amounts of contaminated water, and pets that collect scum on their fur and then ingest it by licking, are at high risk of toxin exposure. 

Blue-green algal blooms often look like pea soup, grass clippings or green latex paint. The algae are usually suspended in the water or appear as floating mats. 

Advisory signs will be posted at public access points in the Corey Spring area of the Grayling Arm warning the public that toxic algae has been identified in the water in these areas. At this time there are no other identified blooms affecting other areas of the reservoir. 

NorthWestern Energy is monitoring the blooms and will provide updates if additional restrictions are implemented for public safety. 

Suspect a HAB? When in doubt, stay out. Do not drink, swallow, or swim in water that shows signs of a HAB and be sure to keep kids, pets, and livestock out too. If you suspect a HAB- related illness in a person or animal call Poison Control 1-800-222-1222 and seek medical attention. 

Report a suspected HAB at www.hab.mt.gov or call 1-888-849-2938. You may also report a suspected HAB by calling the Gallatin City-County Health Department Environmental Health at 406-582-3120. The Gallatin City-County Health Department has resources for water quality on their website, www.healthygallatin.org. 

Follow us on Facebook and LinkedIn and Instagram: @NorthWesternEnergy 

NorthWestern Energy - Delivering a Bright Future 

NorthWestern Energy, provides essential energy infrastructure and valuable services that enrich lives and empower communities while serving as long-term partners to our customers and communities. We work to deliver safe, reliable, and innovative energy solutions that create value for customers, communities, employees, and investors. We do this by providing low-cost and reliable service performed by highly-adaptable and skilled employees. We provide electricity and / or natural gas to approximately 850,300 customers in Montana, South Dakota, Nebraska, and Yellowstone National Park. Our operations in Montana and Yellowstone National Park are conducted through our subsidiary, NW Corp, and our operations in South Dakota and Nebraska are conducted through our subsidiary, NWE Public Service. We have provided service in South Dakota and Nebraska since 1923 and in Montana since 2002. 

The Gallatin City-County Health Department’s mission is to promote and protect health in the communities we serve. We provide essential public health services, prevent disease, and safeguard the environment through proven public health approaches and collaboration. Learn more at healthygallatin.org. 

Media Contacts: 

NorthWestern Energy 

Jo Dee Black 

866-622-8081 

 

Gallatin City-County Health Department 

Holly Whaley 

406-579-4232 

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