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NWE Contact Bar, in Montana dial 1-888-467-2669, in South Dakota or Nebraska dial 1-800-245-6977
Important Message  Due to a system maintenance scheduled to begin at 6pm on Thursday, November 14th, our Contact Centers will be staffed for emergency purposes only on Friday, November 15th and our Walk-in Offices will be closed on Friday, November 15th. Normal business hours will resume on Monday, November 18th. Access to Online Customer Care services will be unavailable during this system maintenance.
small brandEmergency  Outage Kit
Emergency Numbers
(888) 467-2669
South Dakota/Nebraska
(800) 245-6977

What supplies would I need, that I can prepare now in case of an emergency?

  • Canned goods and non-perishable foods that don't need cooking. (Canned meats, fishes, soups, fruits, vegetables, juices, bottled water, baby formula, etc.)
  • Prescription medicine (a two-week supply).
  • Manual can opener.
  • Disposable plates, cups and utensils.
  • Water purification tablets (halazone).
  • Infant care items (disposable diapers, wipes).
  • First aid supplies.
  • Flashlights or lanterns and extra batteries.
  • Ice chest.
  • Masking or duct tape.
  • Battery-operated radio.
  • Non-electric clock.
  • Canned heat (sterno).
  • Portable outdoor camping stove or grill with fuel supply.
  • Fire extinguisher.
  • Plastic sheeting for drop cloth.
  • Chlorinated bleach.
  • Water – 1 gallon per person per day
  • Extra batteries
  • Multi-purpose tool
  • Sanitation and personal hygiene items.
  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease of home, passports, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Sand, rock salt or non-clumping kitty litter to make walkways and steps less slippery
  • Warm coats, gloves or mittens, hats, boots and extra blankets and warm clothing for all household members
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